What is a potential risk when utilizing technology in social work services?

Utilizing technology in social work services can lead to significant privacy and security concerns. As social work often involves sensitive client information, the digitalization of records and communication can increase the risk of data breaches and unauthorized access to personal information. Even with protective measures in place, the potential for technology to be hacked or misused remains a substantial risk. Clients may feel vulnerable or distrustful if they believe their private information is not adequately protected, which can impact their willingness to engage and share openly with their social workers.

In contrast, the other options—such as increased client engagement, improved client relationships, and reduced service delivery times—are typically seen as positive outcomes associated with the use of technology, highlighting the benefits without addressing the critical issue of data security and client privacy.